Who runs Trizey?
Launching 13th May!
FREQUENTLY ASKED
About Trizey
Trizey is operated by Trizey Limited, a company registered in England and Wales.
Registered Company Name: Trizey Limited
Company Number: 17053160
Trading Name: Trizey
Registered Office:
167–169 Great Portland Street, London, W1W 5PF, England.
Trizey operates prize draw competitions where entrants can enter for the chance to win high-value prizes. No purchase is necessary to enter, and a free postal entry route is available for all competitions.
No. Trizey competitions are operated as prize draws with a free entry route. A valid free postal entry route is available for every competition and free entries are treated equally to paid entries.
Entering Competitons
You can enter a competition online via the Trizey website by selecting your preferred entry option and completing checkout. Once your entry has been successfully processed, you will receive confirmation by email and your entry numbers will be available in your account.
Yes. A free postal entry route is available for every competition.
Yes. All valid entries, whether submitted online or by post, are treated equally and are entered into the same draw with the same chance of winning.
Yes. All entrants must have a registered Trizey account. This allows us to allocate entry numbers, issue confirmations, and administer competitions fairly. This requirement applies equally to online and postal entries.
You may enter a competition multiple times, subject to any maximum entry limit stated on the relevant competition page. Creating multiple accounts to bypass entry limits is not permitted and may result in disqualification.
No. Entries must be made in your own name and using your own correct details. We may require proof of identity and eligibility before awarding a prize.
Free Entry Route
To enter for free, send your entry on an unenclosed postcard to: Trizey LTD, Unit 164512, PO Box 7169, Poole, BH15 9EL.
Your postal entry must clearly include:- your full name;
- your residential address;
- a valid contact telephone number;
- a valid email address;
- the name of the competition you wish to enter.
Entries that are incomplete, unclear or incorrect may not be processed.
You may submit multiple free entries, subject to any maximum entry limit stated on the competition page. Each entry must be sent separately. Bulk or combined entries may be treated as a single entry.
Yes. Standard postage costs apply and are the responsibility of the entrant.
Your entry must be received before the competition closing date and time. Entries received after the closing date will not be included in the draw.
Yes. Once your entry has been received and processed, we will allocate your entry and send confirmation by email.
Competition Timings
Each competition has a clearly stated closing date and time displayed on the competition page.
Yes. Competitions may close early if all available entries are sold or allocated before the stated closing time.
No. Competitions will not usually be extended beyond the stated closing date.
Competitions will proceed as advertised regardless of the number of entries sold, unless cancelled in exceptional circumstances.
Draws and Winner Selection
Winners are selected at random from all valid entries once the competition has closed. The draw may be conducted live or recorded.
Yes. All draws are conducted fairly and randomly. Free and paid entries are included in the same draw and have equal chances of winning.
If a selected entry is invalid, unverified or disqualified, we will redraw until a valid winner is identified.
Yes. Your entry numbers will be available in your confirmation email and/or your account.
Winners
Winners are contacted using the details provided at entry, typically by email and/or telephone. It is your responsibility to ensure your details are correct.
Winners must respond within 7 days of being notified.
If a winner cannot be contacted or does not respond in time, we reserve the right to select an alternative winner.
With your consent, we may publish your first name and town or city of residence. We will not publish personal data beyond what is reasonable without your permission, except where required by law.
Yes. Winners may be required to provide proof of identity and eligibility before receiving a prize.
Prizes
- Cash prizes are paid directly to the verified winner by UK bank transfer.
- Physical prizes are delivered by courier or arranged directly with the winner.
- Vehicle or high-value prizes may require delivery, collection, transfer paperwork, or additional verification steps.
We aim to fulfil prizes as quickly as possible. Timeframes vary depending on the prize type and verification process.
Cash alternatives are only available where clearly stated on the competition page.
No. Prizes are non-transferable and must be claimed by the verified winner.
If a prize becomes unavailable for reasons beyond our control, we reserve the right to substitute it with a prize of equal or greater value.
Winners are responsible for any personal tax liabilities or costs associated with the prize unless otherwise stated.
Payments & Security
Payments are processed securely via our payment provider using industry-standard encryption and security measures. We do not store full card details ourselves.
If you believe you have been charged in error, please contact support@trizey.com and we will investigate.
If your payment is declined or not successfully authorised, your entry will not be valid until payment has been successfully processed.
Refunds & Cancellations
Entries are final once processed. Refunds are only available in limited circumstances, including where:- a competition is cancelled; or
- a duplicate payment has been made in error; or
- a technical issue resulted in payment being taken without a valid entry being allocated.
If a competition is cancelled, all paid entries will be refunded to the original payment method used, unless otherwise required by law.
No. Refunds are not available for change of mind once an entry has been validly processed.
No. If you are disqualified or found to be ineligible after entering, your entry fee will not usually be refunded.
Eligibility
Competitions are open to UK residents aged 18 or over, unless otherwise stated on the relevant competition page.
If you are found to be ineligible, your entry may be disqualified and any prize forfeited.
Only if the competition page expressly states that entries from outside the UK are permitted. Otherwise, entry is restricted to UK residents.
Fair Use, Fraud & Misuse
Creating multiple accounts to gain an unfair advantage or bypass entry limits is prohibited and may result in disqualification, account suspension, and forfeiture of any prize claim.
Yes. We reserve the right to refuse, cancel or disqualify entries where we reasonably believe there has been fraud, misuse, abuse, false information, automated entry, chargeback abuse, or any breach of our Terms & Conditions, Competition Rules or Free Entry Route.
Yes. We may carry out identity, eligibility and fraud-prevention checks where necessary, particularly for high-value prizes or suspicious account activity.
Yes. We may disqualify entries where fraud, misuse, multiple accounts, false information or breaches of our Terms & Conditions are identified.
Creating multiple accounts to gain an unfair advantage or bypass entry limits is prohibited and may result in disqualification, account suspension, and forfeiture of any prize claim.
Yes. We may carry out identity, eligibility and fraud-prevention checks where necessary, particularly for high-value prizes or suspicious account activity.
Data Protection & Privacy
Your personal data is used to administer competitions, process entries, contact winners, prevent fraud, and comply with legal obligations. See our Privacy Policy for full details.
We may share your personal data with trusted third parties where necessary, including payment processors, fraud prevention providers, prize suppliers, couriers, professional advisers and authorities where required by law.
Only with your consent, except where publication is required by law or where we need to demonstrate that a genuine winner has been selected.
Website & Support
We do not guarantee uninterrupted access to the website. From time to time, the website may be unavailable due to maintenance, technical issues, or circumstances beyond our control.
We reserve the right to correct any obvious errors, omissions or inaccuracies on the website, including in relation to prize details, entry prices, competition pages or promotional material.
If you have any questions or need support, you can contact us at:support@trizey.com
Legal & General
Our full legal documents are available on the website and include:- Terms & Conditions
- Privacy Policy
Our competitions and website are governed by the laws of England and Wales.
Connect
support@trizey.com
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